At Stokvel Academy, we treat your personal information responsibly

1. Stokvel Academy respects your privacy and takes the protection of personal
information very seriously. We promise to treat all your personal information
carefully and responsibly.

2. The purpose of this privacy statement is to set out how we as Stokvel Academy,
process personal information that can be associated with you and can be used to
identify you (this is called personal information and special personal information).
The term ‘process’ includes collecting, using, altering, merging, linking, organising,
disseminating, storing, retrieving, disclosing, erasing, archiving, destroying or
disposing of personal information.

3. Personal information includes any information that lets Stokvel Academy identify
birth, contact details, passport, identity number, employment/qualifications,
financial information, education, family details, student information, company name
or registration number.

4. Special Personal information includes that which details your race or ethnic origin,
religious and philosophical beliefs, political persuasion, trade union membership,
health or sex life, biometric information or any criminal behaviour which relates to
alleged criminal offences or proceedings.

5. Personal information may be given to or collected by Stokvel Academy in writing as
part of a written application or submission of documentation, electronically (email),
via our website, on request or registration for any of our services, products, courses
or reports, when you sign up for our newsletters, complete a survey, telephonically
or online, via social media platforms or through face to face or internet meetings. We
may also collect special personal information, but we will limit the collection of this
information to the minimum amount required to perform our services.

6. Processing of personal information includes any initial processing that Stokvel
Academy does when we first collect your information. It also includes any further
processing that Stokvel Academy is allowed to carry out legitimately in terms of the
reasons listed in paragraph 8 (below).

Your personal information is an important part of Stokvel Academy’s relationship with you

7. Stokvel Academy will only collect and process your personal information for the
reason you provided it to us, or to enable us to comply with the requirements of
specific local or foreign laws that we are governed by; or to comply with any
regulations, directives, judgments or court orders, government sanctions or
embargoes, reporting requirements under financial transactions legislation, and
demands of any authority, regulator, tribunal, enforcement agency or exchange
body.

8. Stokvel Academy may process your personal information to protect your or our
legitimate interest. Stokvel Academy will not collect and process personal
information about you that we do not need for this purpose. The kind of information
we collect, and our use of that information will depend on the purpose for which it
was collected but the general purposes for which Stokvel Academy collects and
processes your personal information include, but are not limited:

a. Creating a record of you on our learning platform/s to verify your identity,
assess your registration for courses and/or learning resources, provide you
with the courses and/or learning resources you have requested or enquired
about and then communicate with and keep you informed about these
products and/or services;

b. Create a record of you on our system/s for participation in our courses,
learning sessions, events, conferences or seminars;

c. Create a record of you on our system/s as a community member of Stokvel
Academy;

d. Identifying you and verifying your physical address, bank details and similar
information for participation in courses of our third party service providers;

e. Conducting surveys related to our work;

f. Where you have applied for employment at Stokvel Academy or for a Stokvel
Academy grant, we perform applicant screening and background checks, and
such screening may include social media screening and screening relating to
any information about you we may obtain from publicly available sources
such as search engine results;

g. Where you are a Stokvel Academy employee (including contractors), we
create an employment record of you on our system to facilitate continuous
monitoring during your employment with us;

h. Where you are a director of Stokvel Academy , we create a record of you as a
director on our system;

i. Where you’ve been identified as a next of kin by an employee or client, we
create a record of you on our system; and

j. Where you are a supplier to Stokvel Academy , we process your personal
information for due diligence, risk assessment, administrative and payment
purposes.

9. Furthermore, Stokvel Academy will not process your special personal information
unless:

a. You have consented to Stokvel Academy processing it (in circumstances
where we are legally obliged to obtain your consent); or

b. It is necessary to exercise or defend a right or obligation in law; or

c. It is necessary to comply with an international legal obligation of public
interest; or

d. It is for certain historical, research or statistical purposes that would not
adversely affect your privacy; or

e. You have deliberately made your personal information public.

10. There are some personal information fields that you have to fill in or provide if you
want Stokvel Academy to provide you with your chosen course and/or learning
material or onboard you as an employee, supplier, director, learner or job applicant.
This information can be provided in writing, electronically or telephonically, but it
must be accurate and complete. These fields are indicated by an asterisk (or as
otherwise indicated) on the respective forms/websites. If Stokvel Academy does not
receive the necessary personal information, we will not be able to continue with your
application. If you are already a(n) customer/employee/supplier/student and Stokvel
Academy asks you for this information and you do not provide it, Stokvel Academy
will have to suspend the provision of the course and/or learning material for a period
of time, or as the case may be, even terminate our relationship with you.

11. In most cases, personal information will be collected directly from you, but there may
be other instances when Stokvel Academy will collect personal information from
other sources. These may include public records, places where you may already have
made your personal information public (for example, on social media where your
settings on such social media are set to ‘public’), credit bureaus, or
individuals/directors whom you have appointed as your representative, where you
are a corporate entity. Stokvel Academy will only collect your personal information
from other sources where we are legally entitled or obliged to do so, and you are
entitled to ask us which sources Stokvel Academy used to collect your personal
information.

12. For the purposes outlined in paragraph 8 (above), Stokvel Academy will, in most
instances, collect and process your personal information internally. However, there
are times when we need to outsource these functions to third parties, including
parties in other countries. This may include (but is not limited to) third parties with
whom we work, such as our products or service providers and other business
partners or counter-parties under contract who help provide certain products or
services or help with parts of our business operations, including fraud prevention, bill
collection, accounting, human resources, marketing, technology services, hosting
services or other professional services or to any party to whom we assign our rights
under any of our agreements for particular products and services. We may also need
to share your personal information with third parties connected to the transaction,
where we are involved in corporate transactions relating to the sale or transfer of any
of our businesses, legal entities or assets.

13. We may also transfer your personal information outside South Africa:

a. if you give us an email address that is hosted outside South Africa; or

b. to administer certain services, for example, cloud services.

14. Where your personal information is shared internally within the Stokvel Academy or
with an affiliate, such sharing will be carried out only for the purposes outlined in
paragraph 8 (above). Stokvel Academy may also need to share your personal
information with external organisations, such as credit bureaus, tax authorities or
other regulatory or industry bodies, so that we can meet our due diligence or
regulatory requirements.

15. Stokvel Academy will not share your personal information with third parties who do
not need your personal information, or where Stokvel Academy is not legally
permitted to do so. When Stokvel Academy decides to transfer your personal
information to third parties, we will only provide it to organisations that have data
privacy policies equivalent to Stokvel Academy , or subject to appropriate contractual
obligations, or to those who are subject to laws relating to the processing of personal
information that are similar to those that apply to Stokvel Academy.

16. Stokvel Academy values the information that you choose to provide and takes
appropriate, reasonable technical and organisational steps to protect your personal
information from loss, misuse or unauthorised alteration. The information we collect
about you is stored in databases that have built-in safeguards to ensure the privacy
and confidentiality of that information. Our hosting company will host our website in
a secure server environment that uses a firewall and other advanced security
measures to prevent interference or access from outside intruders.

Stokvel Academy respects your rights

17. As a Stokvel Academy client, we may use your personal information to tell you about
courses or learning material we think you might be interested in.

18. Should you not wish to receive direct marketing communication from us, please let
us know. You may be able to update your preferences via our website, otherwise you
can get in touch with us at info@stokvelacademy.co.za

19. If you are not a student, if you would like to know more about our courses and
learning material , please submit your details to us in writing.

20. To the extent that local legislation permits, you have the following rights regarding
your personal information:

a. The right to access your personal information that we have on record. If you
wish to receive a copy, please send your request to us in writing using this
Request Form and email it to info@stokvelacademy.co.za.

b. You have the right to ask Stokvel Academy to correct any of your personal
information that is incorrect. These requests must be sent to us in writing at
info@stokvelacademy.co.za.

c. You can ask Stokvel Academy to delete or destroy your personal information.
You can also object to Stokvel Academy processing your personal information.
These requests must be sent to Stokvel Academy in writing at
info@stokvelacademy.co.za. However, the result of such a request will be
that Stokvel Academy may have to suspend the provision of products and/or
services for a period of time, or even terminate our relationship with you.
Stokvel Academy’s records are subject to regulatory retention periods, which
means that Stokvel Academy may not be able to delete or destroy your
personal information immediately upon request.

d. You may also ask Stokvel Academy to port your personal information to
another party in terms of applicable laws. These requests must be sent to us
in writing at info@stokvelacademy.co.za.

21. If you have a complaint relating to the protection of your personal information,
including the way in which it has been collected or processed by Stokvel Academy,
please contact us at info@stokvelacademy.co.za or on +27 78 800 2714 . If you have
not had your complaint dealt with satisfactorily, you may lodge a complaint with your
local privacy regulator in terms of applicable privacy laws.

Right to amend this privacy statement

Stokvel Academy reserves the right to change this statement at any time. All changes to this
statement will be posted on the website. Unless otherwise stated, the current version shall
supersede and replace all previous versions of this statement.

Reviewed and updated – 18 November 2022